Facilities Management, Property Maintenance Helpdesk, Helpdesk Outsourcing

Company Profile

serviceline was established in 1998 to meet the highly challenging requirements of a national restaurateur and hotelier's property portfolio maintenance requirements.

Background

The business has grown organically through the development of new relationships within a clearly defined market sector.

Today serviceline has a pass through spend of £30 million and handles circa 450,000 calls per annum.

Clients include leading names within the retail and property sector with portfolios ranging in size from 50 to 1,000 sites.

Our unique offering provides the opportunity for a wide variety of cost models and solutions to suit any business.

Outsourcing to serviceline will meet the following criteria:

• Cost efficiencies through control and innovation
• Class leading service level delivery
• Low risk approach across all sectors of maintenance management
• Significant added value through linking with our team
• Real time management information through our web-portal

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